Feedback on new chat interface

[Firefly]

Has something about the mobile site been changed?

I'm using the default Samsung Galaxy web browser, which can be glitchy and it might be just a problem with my browser, but I'm finding there's something weird about the fit of the page in forum.
for example the zoom doesn't seem to be right. For example the page appears slightly smaller than the screen or sometimes whole page slides off to the left or the right if I don't swipe properly.

Not sure if it's just me, the browser or if there might be a problem with the program.
Just giving you the heads-up.

 

[Firefly]

Like this
And actually it only slides off on this side it doesn't slide off on the other side.

 

[Firefly]

Oh I think I figured it out.
There seems to be a new ad banner that isn't sized properly
Until recently only the blue Banner appeared but since yesterday or so the black one also appears

 

[BBW1986]

It's the same on a mobile because of the ads.

 

[Stretchit]

Has something about the mobile site been changed?

I'm using the default Samsung Galaxy web browser, which can be glitchy and it might be just a problem with my browser, but I'm finding there's something weird about the fit of the page in forum.
for example the zoom doesn't seem to be right. For example the page appears slightly smaller than the screen or sometimes whole page slides off to the left or the right if I don't swipe properly.

Not sure if it's just me, the browser or if there might be a problem with the program.
Just giving you the heads-up.

I’m on an iPhone 5, using the safari browser and the same thing happened to me a couple of times yesterday. Refreshing the page didn’t help so I closed to page and opened a new tab to get onto the website and it was back to normal. However it happened a couple more times and the only way to sort it was close and reopen a new tab.

 

[Stretchit]

I will also mention while I was on the computer yesterday I didn’t have this issue, so the size scaling of the banner you mentioned might be too big or my phone just isn’t modern enough so it can’t handle all the things happening on one page.

 

[shambles925]

Has something about the mobile site been changed?

I'm using the default Samsung Galaxy web browser, which can be glitchy and it might be just a problem with my browser, but I'm finding there's something weird about the fit of the page in forum.
for example the zoom doesn't seem to be right. For example the page appears slightly smaller than the screen or sometimes whole page slides off to the left or the right if I don't swipe properly.

Not sure if it's just me, the browser or if there might be a problem with the program.
Just giving you the heads-up.

It was the same on Apple phone last night

 

[Stretchit]

Before refreshing

After refreshing



After closing the tab, opening a new one and coming back onto UKChat

 

[Longstone1]

Is anything being done about the advert size? Or the fact that the site opens a new window the first time you press an action button? So frustrating trying to use this site at the moment

 

[Firefly]

@elwoodbluz1966 @Miss_Understanding @Jamsey
Any love?

 

[elwoodbluz1966]

@elwoodbluz1966 @Miss_Understanding @Jamsey
Any love?

Hi - I've asked the site COO and site developer if they can take a look at all the comments made in this thread about the sizing of that ad banner. Sorry I never use a phone to access chat.

 

[Firefly]

Hi - I've asked the site COO and site developer if they can take a look at all the comments made in this thread about the sizing of that ad banner. Sorry I never use a phone to access chat.

thank you♡

 

[Longstone1]

Hi - I've asked the site COO and site developer if they can take a look at all the comments made in this thread about the sizing of that ad banner. Sorry I never use a phone to access chat.

Is anything happening? Or are the users just being ignored?

What about the stupid ad config that means that pressing on certain action buttons for the first time opens a second copy of the page you’re on and then redirects the original to a jerkmate advert? Very frustrating

 

[Firefly]

The ad banner sizing is still an issue for mobile users. And it negatively effects how attached, but not inbedded, photos appear.

@elwoodbluz1966 @OMFG

 

[shambles925]

Also still got issue of messages/posts disappearing/not sending particularly after first opening up webpage

 

[elwoodbluz1966]

Is anything happening? Or are the users just being ignored?

What about the stupid ad config that means that pressing on certain action buttons for the first time opens a second copy of the page you’re on and then redirects the original to a jerkmate advert? Very frustrating

All issues are passed onto the site developer, we don't ignore problems that are brought to our attention, but equally, we personally can't resolve them. The ad banner issue was reported some time ago.

 

[elwoodbluz1966]

The ad banner sizing is still an issue for mobile users. And it negatively effects how attached, but not inbedded, photos appear.

@elwoodbluz1966 @OMFG

We'll have to pass this on

 

[elwoodbluz1966]

Also still got issue of messages/posts disappearing/not sending particularly after first opening up webpage

This will also have to be passed on to the site developer.

 

[Longstone1]

All issues are passed onto the site developer, we don't ignore problems that are brought to our attention, but equally, we personally can't resolve them. The ad banner issue was reported some time ago.

I’ve answered this once already. Naturally it got deleted by the Jerkmate redirect.

Do none of the admins have actual admin control over the site?

 

[elwoodbluz1966]

I’ve answered this once already. Naturally it got deleted by the Jerkmate redirect.

Do none of the admins have actual admin control over the site?

Depends what you mean by admin control ? We run the two UK sites on behalf of the COO and site owner. We do not deal with the technical issues that arise on the site. The site developer does.