Greyed out

[tommy2k19]

Which device and model are you using?

Samsung galaxy s52

Which OS and version are you using?

Android 14

How are you connecting?

Mobile data

Which web browser and version are you using?

Chrome 133

Are you using special settings or extensions?

No

Did you update your software recently?

No

What is the error message you're seeing?

Nothing. My chats are greyed out

Do you have a before and after screenshot?

No

Have you attempted any troubleshooting?

Closed then reopened

Describe how your issue develops.

It just greys out immediately

My messages are still greyed out - I have an Samsung galaxy s52

 

[boobybabs]

My messages are still greyed out - I have an Samsung galaxy s52

Same Samsung Galaxy A12

 

[tommy2k19]

It's very annoying.
What have you tried?

 

[Jeepster]

Different browsers . Still same

 

[tommy2k19]

Not very professional

 

[tommy2k19]

When is this going to get fixed?

 

[elwoodbluz1966]

The issue appears to only be with chatters that have EE/BT as their internet provider.

 

[Penfold83]

so if we are on ee/bt we can no longer use this service? shame Met some nic ppl here

 

[tommy2k19]

So I should turn my WiFi off?
When will it be fixed?