Clarification Needed Regarding Ban Message (f312c58b)

GoldenSnaxx

UKChat Initiate
Joined
Jun 3, 2021
Messages
16
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Which device and model are you using?
iPhone 14
Which OS and version are you using?
iOS 18.5
How are you connecting?
WiFi 5ghz
Which web browser and version are you using?
Chrome
Are you using special settings or extensions?
No
Did you update your software recently?
No
What is the error message you're seeing?
Your account or client is banned: Do not seek out minors. (f312c58b)
Do you have a before and after screenshot?
No
Have you attempted any troubleshooting?
No
Describe how your issue develops.
I can’t log in to chat
Dear Support Team,


I received a message stating, “Your account or client is banned: Do not seek out minors. (f312c58b),” and I’m unable to access the chat. I’m confused by this message, as I believe it was not intended for me. I have not engaged in any behavior related to seeking out minors or violating any terms. Could you please clarify this issue and help me resolve it?


Thank you for your assistance.
 

elwoodbluz1966

Administrator
Staff member
Joined
Mar 17, 2020
Messages
2,210
Reaction score
358
Dear Support Team,


I received a message stating, “Your account or client is banned: Do not seek out minors. (f312c58b),” and I’m unable to access the chat. I’m confused by this message, as I believe it was not intended for me. I have not engaged in any behavior related to seeking out minors or violating any terms. Could you please clarify this issue and help me resolve it?


Thank you for your assistance.
That ban code no longer exists. Are you able to access chat now ?
 

train01

UKChat Newbie
Joined
Mar 22, 2025
Messages
20
Reaction score
0
I have the same problem

account or client is banned: False accusation a chatter is a paedophile (f2b32ba9)
 

train01

UKChat Newbie
Joined
Mar 22, 2025
Messages
20
Reaction score
0
Well I am still banned and had no reply back from Admin.

So it's looking like I will have to leave and try elsewhere :(
 

elwoodbluz1966

Administrator
Staff member
Joined
Mar 17, 2020
Messages
2,210
Reaction score
358
I have the same problem

account or client is banned: False accusation a chatter is a paedophile (f2b32ba9)
Not sure where you are in the UK, but it's a bank holiday weekend where I live and we don't work here. You were rightly banned on a guest name for accusing another chatter of being a paedophile.

Guest-Youknownothing: @Guest-Terry bet your one of those kiddy fidlers 04:10:22
 

GoldenSnaxx

UKChat Initiate
Joined
Jun 3, 2021
Messages
16
Reaction score
6
Your account or client is banned: E-whore. No invites to fan services. (7ffc40e3)

What’s going on with this Bans ? Another one
 

Deadpan

Moderator
Staff member
Joined
Jan 7, 2018
Messages
290
Reaction score
58
Your account or client is banned: E-whore. No invites to fan services. (7ffc40e3)

What’s going on with this Bans ? Another one
I'll help you out, do not post any identifying names or numbers. IE SC addys telegram addys and phone numbers.
 
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