Cam not working

[BenjaminD87]

Hi my camera won’t work everytime I turn the publish cam button on it goes red and the icon next to my name flashes.
Any help would be welcome

 

[Firefly]

Can you provide a screenshot? Of what is happening...

Have you given your browser permission to access your camera?

Perhaps log out and in again...
*shrugs* not sure...

 

[BenjaminD87]

Can you provide a screenshot? Of what is happening...

Have you given your browser permission to access your camera?

Perhaps log out and in again...
*shrugs* not sure...

I’m on my phone could that be why it’s not working?

 

[Firefly]

Even phone browsers need permission to access the camera/mic...
I tested mine on several browsers and devices they all seemed to work...so i would think it is some error happening your end.

You can check your browser permissions in the browser settings tab (usually a little cog or three dots up in the corner somewhere) Or you can try the log out, clear cache/histories etc and log in again and see if that resolves it.

Is any other app also using the camera, sometimes that can be the problem. If you have your camera app open for taking pics, it might interfere with the browser trying to use the camera...

Hope you find some glory

 

[GodofThunder]

Mine was turned off by default in settings > browser > allow browser to access camera > worked fine

apart from testing in private room to myself, then closing private room without shutting down camera. So I was back in naughty room, camera still on, frantically trying to turn off camera as I was lying down with multiple double chins from scrunched head position…. Luckily I think my hand waving about was obscuring anyone‘s view of me!

 

[Firefly]

Mine was turned off by default in settings > browser > allow browser to access camera > worked fine

apart from testing in private room to myself, then closing private room without shutting down camera. So I was back in naughty room, camera still on, frantically trying to turn off camera as I was lying down with multiple double chins from scrunched head position…. Luckily I think my hand waving about was obscuring anyone‘s view of me!

I recommend a Post-It note over your camera when doing things not meant to be seen by others.
I think also you have to give permission for people to see your camera or you can change it to that setting in preferences.

 

[GodofThunder]

Luckily I wasn’t doing anything, just had a jabba the hut look at that moment…..